Things I'm figuring out, in writing
Building products 🛠️
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Navigating Complexity: How 'Value Tours' Enhance Onboarding in B2B SaaS Platforms
December 2024Why a guided tour of the value, not the features, gets new users to their first win faster.
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Delivering Continuous Value in B2B SaaS
October 2024A SaaS business only grows when its customers keep growing. What that means for how we build.
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What if interviews came with a price tag?
May 2024Candidates put real time into interviews. What would change if that time had a cost?
